Frequently Answer Questions
Safety & Safezone
Platform Usage & Account
Subscriptions & Pricing
Privacy & Data Security
Dealerwerx is a safe online marketplace where you can buy and sell cars, electronics, and other items. Unlike other sites, we provide secure locations and staff to make sure every sale is safe and honest.
It’s easy: You list your item on our website, pick a plan (Free or Paid), and then meet the buyer at one of our secure Safezone locations to finish the deal safely.
A Safezone is a professional, monitored place to meet buyers so you don't have to meet strangers at your home. Our staff is there to help you with paperwork and make sure the transaction is secure.
We partner with Onfido for identity verification. Plus Members must verify their ID through Onfido, so you know you are dealing with a real, verified person—not a scammer.
It is a stress-free way to sell. We handle the hard work for you, including marketing your item, talking to buyers, and managing the entire sales process from start to finish.
You get professional marketing for your item, your listing gets seen by more people, and we handle all the annoying parts like answering messages, screening buyers, and negotiating the price
We provide Safezone™ locations. These are monitored meeting spots where you can finish a sale securely so you never have to invite strangers to your home.
We address lack of trust through structured safety systems: monitored communication, identity verification, Safezone™ meetups, and neutral third-party facilitation.
Our ecosystem supports a wide range of assets, including Vehicles, Equipment, Electronics, Real Estate, Collectibles, Estate Assets, Storage Contents, and Business Inventory.
We modernize local selling by providing digital listing management, safer meetup coordination through Safezones™, and professional negotiation tools via mobile accessibility.
Our Open House platform focuses on DIY real estate with appointment-only viewings. It provides professional marketing tools and scheduling efficiency to qualify serious buyers while maintaining privacy.
Yes. Users can manage their account profile, contact information, and communication preferences directly within the Dealerwerx app dashboard.
You can use the "Forgot Password" feature on the login screen to receive a secure password reset link via your registered email or SMS.
We offer three tiers: 1- Basic Plan: Free forever. 2- Safezone Membership: $9.98 per month. 3-Plus Membership: $11.95 per month.
Dealerwerx is a proud partner of Onfido. When you upgrade to a Plus Membership, you are required to verify your identity through Onfido. This process ensures you receive a "Verified Status" badge, building maximum trust within the marketplace.
Plus members enjoy exclusive perks, including the ability to trade only with other verified members for secure transactions, a special badge for your profile, and faster response times for all support queries.
Yes! If you are on the Free Basic Plan, you still have the flexibility to upgrade individual listings with specific Safezone features to increase your chances of a sale without committing to a monthly plan.
You can manage your membership, switch between monthly and annual billing, or cancel your subscription at any time through your Account Settings dashboard.
We collect identifiers such as Name, Email, Phone Number, Mailing Address, and technical device metadata to ensure platform security and smooth functionality.
Verification (via authenticated photo IDs) is a cornerstone of our safety protocol. It validates users, building a trusted community and significantly reducing the potential for fraud.
We utilize industry-standard SSL encryption for data in transit, secure server architecture, and strict access controls restricted to authorized personnel only.
No. Dealerwerx does not sell personal data. Information is only shared with trusted operational partners (like payment or ID verification providers) necessary to run the platform.
Users have the right to access, correct inaccuracies, or request the deletion of their personal information at any time via account settings or by contacting rgc@bell.net.
Data is retained only as long as necessary to provide services, resolve disputes, and comply with legal or regulatory record-keeping obligations.